Frequently Asked Questions
DO I HAVE TO PROVIDE MY CREDIT CARD DETAILS WHEN CREATING AN ACCOUNT?
No. We do not store your credit card information on our servers or on file at all for security reasons. You only need to provide your credit card details when you are purchasing a product in the checkout. For processing credit card payments, we choose to use a 3rd party gateway, called PayPal. By utilising PayPal's excellent service we can ensure the security and robustness of your credit card details and transactions. You do not need to have a PayPal account to make a credit card payment, however if you are a regular online shopper, having a PayPal account will benefit you. For more information on PayPal visit the PayPal website here.
ARE MY ACCOUNT DETAILS SECURE?
Absolutely. We do not share any of your personal account details with anyone. They are strictly used only for the purposes of using our online store, and for us to contact you should we need to do so.
MAKING A SECURE PAYMENT
Our shop uses a hosted PayPal payment gateway service. This means that you can shop online using a MasterCard, Visa Card or Paypal account to pay for your purchase. You do not need to have a PayPal account to use this service. When you proceed to payment, you will be directed to a secure page on the PayPal website where you can enter your credit card details for your purchase. At no time will you be asked to enter your credit card details on our site and we NEVER record or store your credit card information in our system. This is a convenient, safe and secure method of paying for your purchases. PayPal is an eBay Inc company. Once you have made you have fnished the checkout process, by following the directions, you will be sent an email invoice of your order,we will be emailed a copy also. Your order will now be complete.