Shipping and Returns
SHIPPING
We deliver packages up to 5 kilograms in weight to anywhere in Australia for a flat shipping fee of $10.00. We use freight companies or Australia Post depending on the size of the article and the delivery address.
If your package weighs over 5 kilograms, we will contact you with a quote for shipping.
Wynnum Bearings & Bolts does not accept international orders at this point in time
DELIVERY TIMES
Average delivery times after despatch from our Queensland warehouse are listed below:
- Deliveries to Queensland take on average: 5 working days to arrive.
- Deliveries to New South Wales take on average: 5 working days to arrive.
- Deliveries to Victoria take on average: 6 working days to arrive.
- Deliveries to ACT take on average: 6 working days to arrive.
- Deliveries to South Australia take on average: 6 working days to arrive.
- Deliveries to Tasmania take on average: 7 working days to arrive.
- Deliveries to Western Australia take on average: 8 working days to arrive.
- Deliveries to Northern Territory take on average: 6 working days to arrive.
Note: These averages are based on delivery times to capital cities. Deliveries outside of these areas may take longer. If your order is urgent, please CALL US and we will endeavour to assist you.
REFUND AND EXCHANGE POLICY
If you ordered a product in the incorrect size or type and wish to exchange it for another, you will be required to pay the difference in price (if there is one) and a re-stocking fee equivalent to 10% of the order.
If you cancel an order after it has already shipped you will be responsible for all shipping charges and a re-stocking fee equivalent to 10% of the order.
Wynnum Bearings & Bolts does not provide refunds if you have changed your mind about your purchase, so please choose carefully.
To organise a return or exchange please CALL US.